Community Manager – Africa at Goodwall – Remote Job

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Goodwall Pitch

Goodwall is the next-generation community for Gen Z and millennials to become better together. Goodwall is for students and professionals who want to become the best versions of themselves: seize opportunities, build better habits, achieve bolder goals, and connect with incredible people. Our positive supportive community has grown to more than 1.5 million members in 150+ countries! Our social enterprise has been featured by Forbes, the Wall Street Journal, TechCrunch, TEDx, CNN, and more. Want to join our global 50+ person team on our mission to help the next generation maximize their potential and impact society positively? Keep reading! 

Purpose of Role

We’re looking for an exceptional passionate individual to take our community to the next level. Are you creative? Do you love storytelling and social media? Are you passionate about building communities and connecting with amazing people? Are you obsessively organized and detail-oriented? Can you write powerful copy? This is the job you’ve been dreaming of.  

What we offer

  • A meaningful fulfilling opportunity and responsibility to really impact the future of the next generation and our company
  • Competitive compensation and a flexible work environment
  • One-on-one training and guidance from our Global Community Manager, COO and co-founder to help you grow and acquire the skills necessary to thrive in this role
  • A position with the potential to evolve as you acquire new skills, grow and take on new responsibilities 
  • A challenging, fast-moving environment working with an international team
  • A mission you can be proud of

Key Accountabilities

  • Work closely with our COO, co-founders, marketing and business development team to perfect our strategy to support, engage and grow our community in Africa 
  • Engage daily with our community in Africa by creating posts, commenting on posts, messaging power-members, and participating in groups. To improve our community and to tell the story of our community, you must breathe and live the community and know it better than anyone else. 
  • Manage, define, and articulate our internal community calendar:
  • identify, promote and highlight members, stories, achievements
  • create engaging challenges (ex: #studyfromhome : Take a photo studying from home)
  • create and stimulate engaging group chats to bring our community closer together; identify hosts and moderators to lead the groups
  • host weekly AMAs to get to know the community and answer questions
  • write compelling short SMS styled copy for notifications 
  • Measure, evaluate and improve the performance and engagement of our community daily
  • Manage, define, and articulate our social media calendar (Facebook, Instagram, and Twitter posts) to showcase the best of our community. You will need to write compelling copy and design visuals 
  • Support other campaign efforts as needed to drive user growth, engagement, and retention in Africa 

Skills and capabilities profile

Previous work experience

3+ years. Experience in community building, social media, copywriting is a plus. 

Languages

Fluent English is a must; French, Portuguese, or any other language spoken in Africa is a plus 

About you

  • Exceptional writing and verbal communication skills
  • Passionate about online communities, social media, and industry trends
  • Creative
  • You’re hungry to learn and grow in a fast-paced environment
  • You can work independently AND can work collaboratively with a team
  • You can work across time zones and with different cultures
  • Passionate about Goodwall’s vision and mission
  • Comfortable working in a fast-paced environment with a lot of ambiguity and can prioritize tasks and manage own time

How to Apply

As part of your application, you must complete your profile on the Goodwall app or

our website (goodwall.io). Include your work experience, education, and achievements

with photos and videos. Tag relevant skills.

You must also complete 2 challenges (below) that will allow us to

better assess your creativity and communication skills. Once you have completed the

three challenges, fill in this form with a link to your Goodwall profile to submit your

Application: https://goodwallforms.typeform.com/to/v00qcHpv

Create and post the following in the form of 30-60s videos on your Goodwall Profile.

1. Introduction Video: Post a 30s-60s video to introduce yourself to us in English.

Who are you? What do you care about? What are you passionate about? Why are you a good fit for the Community Manager job? Hashtag #communitymanagerafrica. Here is an example from our Global Community Manager, Niels den Daas: https://www.goodwall.io/posts/my-application-as-goodwalls-newest-2988 

2. Create your own Challenge: Create an idea for a challenge for our community

in Africa. Post a 30-60s video to pitch your challenge and how members can participate in it on Goodwall. Also include a 140 character description in English including emojis that could be used as a notification to promote your challenge. Hashtag #challengeidea Here is an example challenge created by our Global Community Manager, Niels den Daas: https://www.goodwall.io/posts/goal2020-challenge-starts-today-are-f7f9 

IMPORTANT NOTE: You must create a Goodwall profile to apply, please DO NOT include your LinkedIn profile on the form where it asks for your Goodwall profile.

Click here to apply via LinkedIn