Call Centre Agent at a Fintech Company
Proten International – Our client, a Fintech Company is recruiting to fill the position below:
Job Title: Call Centre Agent
Location: Lagos Mainland, Lagos
Employment Type: Full-time
- Manage large amounts of inbound and outbound calls in a timely manner.
- Follow communication scripts when handling different topics
- Build sustainable relationships and engage customers by taking the extra mile.
- Keep records of all conversations in our call center database in a comprehensible way.
- Identify customers needs, clarify information, research every issue and provide solutions.
- Minimum of OND / HND / B.Sc Degree qualification
- Minimum of 2 years experience in similar role
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively.
- Previous experience in Telesales
- Strong phone and verbal communication skills along with active listening
- Basic pay – N50,000 Monthly.
- Performance pay – N20,000 Monthly.
How to Apply
Interested and qualified candidates should:
Click here to apply
Application Deadline 1st November, 2021.