Call Centre Agent at a Fintech Company

July 9, 2021 0 Comments

Proten International – Our client, a Fintech Company is recruiting to fill the position below:

Job Title: Call Centre Agent

Location: Lagos Mainland, Lagos
Employment Type: Full-time
Industry: Fintech

Job Description

  • Manage large amounts of inbound and outbound calls in a timely manner.
  • Follow communication scripts when handling different topics
  • Build sustainable relationships and engage customers by taking the extra mile.
  • Keep records of all conversations in our call center database in a comprehensible way.
  • Identify customers needs, clarify information, research every issue and provide solutions.


  • Minimum of OND / HND / B.Sc Degree qualification
  • Minimum of 2 years experience in similar role
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively.
  • Previous experience in Telesales
  • Strong phone and verbal communication skills along with active listening


  • Basic pay – N50,000 Monthly.
  • Performance pay – N20,000 Monthly.

How to Apply
Interested and qualified candidates should:
Click here to apply


Application Deadline  1st November, 2021.