Customer Service Representative at Orient Global Manufacturing Limited
Orient Global Manufacturing Limited – Our company is mainly into Agriculture & Farms, Chemical Dealers, Chemicals and offering Caustic Soda, Corn Starch.
We are recruiting to fill the position below:
Job Title: Customer Service Representative (Female)
Location: Ikeja, Lagos
Employment Type: Full-time
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Providing feedback on the efficiency of the customer service process.
- Multi-task, prioritize, and manage time effectively
- The use of CRM systems and practices
- Ensure customer satisfaction and provide professional customer support.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- B.Sc in any discipline is required.
- 2-4 years relevant experience as a customer service representative
- Must be a Female
- Ability to stay calm when customers are stressed or upset.
- Strong phone contact handling skills and active listening
- Applicants should not be more than 25-30years
- Must be fluent in English
How to Apply
Interested and qualified candidates should send their CV to: [email protected] using Job Title as the subject of he email
Application Deadline 30th October, 2021.