Retail Sales Manager at an Oil and Gas Company

Pinnacle is an Indigenous Oil and Gas Company active across the entire downstream value chain, with emphasis on the petroleum trading, marketing, distribution and retail segments of the Nigerian Oil and Gas Sector. The company was founded in 2004 with Head Quarters in Lagos, one of Africa’s largest business hubs. Our performance within the sector has resulted in significant growth in market share and customers.

We offer one of the largest offshore liquid bulk terminals (SPM/CBM) in Africa to provide efficient discharge of products for operators, complemented by world class storage facilities and retail outlets/channels in all six geopolitical zones in Nigeria. We continually develop strategic infrastructure to facilitate the operational efficiency of our integrated bouquet of services.

We are recruiting to fill the position below:

Job Title: Retail Sales Manager

Location: Victoria Island, Lagos (Head Office)
Reports to: Head, Sales & Marketing
Career Level: Manager

Job Summary

  • The Retail Sales Manager will oversee the retail and NFR (Non-Feul Retail) business operations.
  • The role focuses on expanding retail sales, maintaining high service standards, ensuring adherence to safety procedures, and driving profitability across retail zones.
  • Also, responsible for leading Retail Sales Executives, training retail staff, and implementing growth strategies.

Duties & Responsibilities

  • Ensures adherence to all safety procedures and policies in all the service stations.
  • Perform the risk assessment study of all retail outlets managed.
  • Report all accidents and near misses to the Head, Sales & Marketing immediately, as well as follow-up repairs and recoveries.
  • Prepare Working Capital Requirements per station for H/O approval as often as necessary.
  • Prepare the annual detailed action plan per station.
  • Visit each ZONE at least once in a quarter in a year.
  • Responsible for the implementation of excellent service policy in the station.
  • Ensures monthly set sales budgets are met per station in the zones.
  • Ensure station’s profitability with adequate turnover and controlled expenses.
  • To ensure equitable distribution of products through proper order planning and follow up.
  • Submit a weekly planning and activity report per station.
  • Submits end of the month visits report summary of all sales executives to the GMS.
  • Responsible for training refreshing course of all station staff & Dealers in the zone.
  • Ensure proper implementation of the daily payment system at the station (multiple banking and CIT full payment D+1)
  • Ensures full implementation of the Network Marketing policy, procedures and policies.
  • Ensures the use of and implementation of the station’s manual.
  • Reports Competitors’ activity in the zones and inform management for proper decision making.
  • Ensures growth and expansion of business in the Zones.
  • Monitor’s activities of all the zones and ensure full adherence to policies and procedures of the company,
  • Ensures profitability of all stations in the zones.
  • Shows innovation, creativity and improvement in all ways and methods.
  • All these are carried out in line company sales procedures and safety standards
  • Ensure there is a report of at least 1 full financial situation per month and per station with physical stock taking and cash count.
  • Report’s end of month financial situation, P&L and follow-up accounts’ evolution for each station.
  • Reports monthly cash and stock control, pump flow rate control, excellent service grid, Safety Inspection checklist performed for all stations.
  • Ensure company’s equipment are functioning and well maintained in coordination with the Maintenance Supervisors.
  • Monitor the (Shop & Bays) with the same emphasis of forecourt activities.
  • Recommend for appointment of new DS and young Dealers to the HSM.
  • Animate the incentive scheme for the Dealers and their staff.
  • Propose new plots and private developers’ affiliation, lease, franchise based on H/O targets and guidelines.
  • Prepares and submits profitability analysis of proposed investments for approval.
  • Perform other related duties as required

Requirements

  • Downstream Oil and Gas Experience
  • 5-7 years experience in a similar role

Skills & Experience:

  • Sales Strategy and Execution
  • Financial Acumen
  • Customer-Centric Approach
  • Communication and Interpersonal Skills
  • Organizational and Time Management Skills
  • Decision-Making Skills
  • Market and Competitive Analysis
  • Adaptability and Flexibility.
  • Leadership and Team Development
  • Analytical Thinking
  • Attention to detail
  • Flexibility and adaptability

How to Apply
Interested and qualified candidates should send their CV to: careers@pinnacleoilandgas.com using the Job Title as the subject of the mail.

Note: Only shortlisted applicants will be contacted