Talent Development Manager at PalmPay (Lagos)

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 PalmPay isn't just a mobile payments platform—we're an Africa-focused fintech powerhouse, building the financial backbone for millions since 2019. We're growing fast, and our ambition is matched only by our commitment to developing the people who drive our success. We’re seeking a dynamic, strategic, and hands-on Talent Development Manager to spearhead the growth of our most critical asset: our talent.

The Mission: Architecting a High-Performance Culture

As our Talent Development Manager, based in Ikeja, Lagos, you won't just run training sessions; you'll be the chief architect of our learning culture. You will design, implement, and oversee high-impact learning initiatives that directly boost workforce capability, sharpen employee performance, and secure our leadership pipeline for future expansion.

This is an end-to-end learning lifecycle role for a professional who thrives on turning strategic insights into tangible employee growth.

 Key Impact Areas & Responsibilities

1. Learning Strategy & Innovation

  • Identify Gaps: Partner closely with HR and business leaders to conduct incisive skill gap analysis and identify crucial learning needs.

  • Design Interventions: Conceptualize and manage targeted, high-value development programs, including bespoke curricula for leadership, technical, and soft skills.

  • Drive Modern Learning: Champion innovative, blended learning approaches (e-learning, microlearning, gamification, virtual) to ensure engaging and scalable delivery.

2. Program Execution & Leadership

  • Facilitation & Coordination: Facilitate engaging in-house workshops and expertly manage external vendors to ensure quality and cost-effective program delivery.

  • Team Leadership: Guide and mentor a small team of training officers/administrators, ensuring smooth and efficient program rollout.

  • Integration: Support the accelerated integration of new hires through engaging onboarding and orientation programs.

3. Talent & Succession Management

  • Pipeline Building: Drive strategic succession planning and career development frameworks to build a robust leadership pipeline.

  • Performance Alignment: Ensure learning initiatives are directly linked to performance management outcomes, reinforcing a culture of continuous improvement.

  • Mentorship: Oversee and enhance mentoring and coaching programs across all business units.

4. Measurement & Governance

  • Strategic Reporting: Track, analyze, and report on the effectiveness of all programs using key metrics like Training ROI, employee performance improvement, and platform adoption.

  • Compliance: Ensure all mandatory regulatory training (e.g., Compliance, Data Privacy) is seamlessly delivered and tracked.


What You'll Bring to the Table

Background & Expertise

  • Education: Bachelor’s degree in Human Resources, Psychology, or a related field. A Master’s degree or relevant professional certification (e.g., CIPD, ATD, SHRM-CP) is a strong advantage.

  • Experience: 5–7 years of progressive, hands-on experience in Learning & Development or Talent Management, ideally within a fintech, banking, or hyper-growth organizational setting.

  • Proven Track Record: Demonstrable success in designing, implementing, and evaluating large-scale training and development initiatives.

Essential Skills & Competencies

  • Exceptional Facilitation: Outstanding presentation, training, and coaching skills that command a room and drive engagement.

  • Strategic Thinker: Ability to transition seamlessly from strategic planning to tactical, high-quality execution.

  • Digital Learning Acumen: Strong knowledge of LMS systems, e-learning platforms, and modern digital learning tools.

  • Stakeholder Management: Superior communication and collaboration skills to advise and influence leaders across all levels.

  • Data-Driven: An analytical mindset focused on measuring impact and calculating the return on investment (ROI) of learning initiatives.

 Compensation & Perks of Joining PalmPay

  • Competitive Monthly Gross Salary: N700,000 - N1,000,000

  • Incentives: Performance-based rewards linked to your impact.

  • Development: Generous opportunities for career growth, global exposure, and funded professional certifications.

  • Environment: A high-energy, inclusive, and collaborative fintech environment.

Ready to Build the Future of Finance, One Talent at a Time?

If you are a passionate developer of people ready to make a significant, measurable impact in one of Africa's leading fintech firms, we encourage you to apply!

Click Here to Apply: https://palmpaylimited.applytojob.com/apply/f0iVcXQQtr/Talent-Development-Manager

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