Careers Nigeria

  Bboxx Energy Access Nigeria Limited is data-driven super platform, transforming lives and unlocking potential by connecting consumers and deploying innovative products across Africa. We are recruiting to fill the position below: Job Title:  Call Center Agent Location:  Alausa / Ikeja, Lagos Employment Type: Hybrid Industry: Energy International Organization Summary We are seeking a professional and customer-focused Call Center Agent to join our Customer Service Department. The ideal candidate will have 1–2 years of hands-on call center or customer support experience and a strong ability to deliver excellent service across multiple communication channels. Key Responsibilities Handle inbound and outbound customer calls in a courteous and professional manner Respond to customer inquiries, complaints, and requests efficiently Escalate complex issues to the appropriate team or supervisor Follow established call scripts, policies, and servic...

  AA Rescue is a multi-service organization founded in 2003 with the prime focus of giving comfort, removing distress and protecting the Nigerian populace by providing prompt emergency roadside assistance to stranded motorist in cases of vehicular breakdowns and accidents. We are recruiting to fill the position below: Job Title:  Customer Service / Sales Executive Location:  Kaduna Employment Type: Full-time Responsibilities Handle inbound and outbound customer inquiries via phone, email, and chat. Provide accurate information about products/services and resolve customer issues promptly. Build and maintain strong client relationships to encourage repeat business. Maintain records of customer interactions, transactions, and feedback. Collaborate with internal teams (marketing, operations, finance) to ensure seamless service delivery. Monitor market trends and competitor activities to identify new opportunities. Identify customer needs and recommend suitable products or ser...

  Tribest Corporate Support Limited - Our client, Nigeria's Leading Commercial Bank, is recruiting to fill the position below:   Job Title:  Service Executive / Bank Teller Locations:  Abuja (FCT), Adamawa, Bauchi, Benue, Kebbi, Kogi, Nasarawa, Niger and Plateau Employment Type: Full-time Requirements Qualification: HND / BSc Degree O level with credit in maths and English Age limit: 27 years and below We need candidates who reside in Northern Nigeria Only.   How to Apply Interested and qualified candidates should: Click here to apply Note : To be successful, all applicants MUST have taken our online assessment Application Deadline  31st December, 2025.

  APM Terminals is the global terminal operating arm of the A.P. Moller-Maersk Group. APM Terminals operates a Global Terminal Network of 76 operating port and terminal facilities and 117 Inland Services operations in 59 countries around the globe. We are recruiting to fill the position below: Job Title:  Operations Shift Manager Ref. R168530 Location:  Port Harcourt, Rivers Employment Type: Full-time The Role The Shift Manager is responsible for managing all terminal operations during assigned shifts, ensuring safe, efficient, and cost-effective execution of activities. This role is pivotal in delivering operational excellence and outstanding customer service while optimizing resources and fostering a culture of continuous improvement. Key Responsibilities Lead and direct the execution team across vessel, yard, and gate operations to achieve productivity and efficiency targets. Guarantee reliable service to customers by ensuring vessels sail on schedule and operational s...

  Wifiber Broadband is the best Fiber to the Home and Fibre to the Office broadband provider in Nigeria delivering truly unlimited internet service at a comparatively affordable fiber optics cost. Our Fiber Optic technology guarantees high speed Internet for streaming, downloading, browsing or surfing the internet. We have consistently stood out as the Internet provider that offers the best unlimited internet in Lagos, Ibadan, and other cities in Nigeria. We are recruiting to fill the position below: Job Title:  Customer Service Manager Location:  Nigeria Responsibilities Lead and manage the customer service team to ensure fast, friendly, and effective support across calls, chat, email, and walk-ins. Collaborate with internal teams-Technical, Operations, Marketing, and Social Media-to deliver a seamless customer experience. Develop strategies for onboarding new customers, retaining at- risk clients, and recovering inactive accounts. Oversee ticket management, escalations,...

  MTN Nigeria is a subsidiary of the MTN Group, a leading telecommunications provider in Africa. As the first GSM network to initiate a call after the landmark Nigerian GSM auction by the Nigerian Communications Commission in 2001, MTN Nigeria has continued to expand its commercial operations and deliver innovative telecom services nationwide. Job Title: Customer Service Manager Location: Ikeja, Lagos Employment Type: Full Time Qualification: BA/BSc/HND Job Category: Customer Care Position Overview MTN Nigeria is seeking an experienced Customer Service Manager to join its team in Ikeja. This is a full-time, on-site role focused on driving service excellence and improving customer satisfaction across the organization. The successful candidate will lead customer support teams, evaluate and optimize customer interaction processes, and implement improvement strategies to enhance service delivery. The role also involves fostering effective communication with clients and ...

  With over 3 million riders and drivers in Lagos, Abuja, Ibadan, and Port Harcourt, Bolt is more than a ride-hailing app — we’re the heartbeat of urban mobility. Every day we move families to school, food to tables, and dreams to reality. Behind every 4.8-star trip is a world-class support team that turns frustration into smiles in minutes. We’re growing fast, and we need sharp, empathetic problem-solvers to join our Lagos support squad as Customer Support Operations Agents . Your Superpower? Solving Real Problems, Fast. No scripts. No robots. Just you, your brain, and the mission to make every rider and driver feel heard. You’ll be doing real work from day one: Jump into chats, calls, and emails to fix trip issues, payment glitches, safety concerns, and everything in between. Calm angry drivers, reassure anxious riders, and turn negative experiences into loyal fans. Spot patterns, flag bugs to product teams, and suggest fixes that stop the same issue from happening 1,000 ...

  At Lumos Nigeria, we're revolutionizing access to clean, reliable energy across Africa. Since 2013, we've pioneered affordable solar solutions, deploying over 200,000 solar home systems to homes and businesses. Our innovative pivot in recent years has supercharged our growth, delivering robust sales and setting the stage for explosive expansion in 2024 and beyond. Headquartered in the bustling heart of Lagos, we're a force for positive change, blending cutting-edge technology with a passion for empowering communities. If you're energized by solving real-world challenges and making a tangible impact, Lumos is where your spark can ignite! Are you a tech-savvy communicator with a knack for turning frustration into satisfaction? Ready to be the friendly voice guiding families toward brighter, battery-powered tomorrows? Lumos Nigeria is on the hunt for a dynamic Support Desk Agent to join our vibrant Community Operations team. As the frontline hero for our partners and t...

  FrieslandCampina WAMCO Nigeria PLC is a unique multinational FMCG & B2B company aiming to stay successful in an ever-changing and increasingly complex world. We are unique because our suppliers, the farmers, are also our owners. Since we own the entire supply chain, from grass to glass, we can guarantee the high quality of all our products. As we work in highly competitive markets, we need to be agile while balancing all interdependencies inside and outside our company. Next to a supply-driven business, our portfolio consists of many strong commercial brands all over the world. We are recruiting to fill the position below: Job Title:  Customer & Territory Sales Manager Location:  Nigeria Employment Type: Full-time Job Description Sales Planning:  Prepares Business Plan for his/her region based on company’s vision and targets, provides leadership to sales team to achieve the set objective and ensures the implementation of territory sales and distribution pla...

  PICADAILYS is a multi-faceted platform that offers various services to its customers. These services include value added services such a bill payments, airtime and data recharge, T.V subscriptions, betting, and gift cards. PICADAILYS also provides self-services from our partners in the areas of travels and leisure, food and drinks, fitness and entertainment , delivery services and consumables. Additionally, the platform offers brand advertising services including pay per click(PPC), pay per engagement (PPE), pay per action(PPA) and pay per mile (PPM). PICADAILYS also operates a banking/wallet service that allows users to create virtual accounts, fund wallets, transfer funds, convert currencies, obtain virtual USD cards and prepaid cards. We are recruiting to fill the position below: Job Title:  Customer Support Representative Location:  Port Harcourt, Rivers Role Overview We’re looking for a proactive and empathetic Customer Support Representative to provide excellent s...

  Singa Fintech is a fitech company aimed at providing qick and accessible loans to consumers. We are recruiting to fill the position below: Job Title:  Customer Service Agent Location:  Ogba, Lagos Employment Type: Full-time (Onsite) Work Days: 6 days a week (Monday – Sunday, with 1 day off rotation) Responsibilities Handle incoming and outgoing customer calls, messages, and inquiries in a polite and professional manner. Maintain a positive, empathetic, and professional attitude toward customers at all times. Support the team in achieving daily and weekly customer satisfaction targets. Provide accurate information about company products and services. Assist customers with resolving complaints, concerns, and account-related issues. Record customer feedback and escalate unresolved issues to the appropriate departments. Qualifications Interested candidates should possess an HND / OND / Bachelor’s Degree Minimum of 1 year experience in Customer Service or a related...

  At Workforce Group , we go beyond narrowly defined client issues, beyond conventional wisdom, beyond the expected, to create opportunities for our clients, candidates, colleagues, collaborators, and community. Through a network of diversified but highly complementary lines of businesses we have helped some of the most important and exciting organisations on the continent find the critical talent, access cutting edge advice and get innovative support they require to grow in a challenging market. We support businesses and organisations of varying size, structure and maturity across diverse sectors such as Technology , Telecoms , Oil & Gas, Financial Services , Third Sector , FMCG etc. to enhance business performance, optimise for growth and achieve exceptional results. We are recruiting to fill the position below: Job Title:  Contact Center Agent ( Hausa Speaker ) Location:  Victoria Island, Lagos Employment Type: Full-time Requirements BSc / HND qualification ...

  Metro Eyes Nigeria Limited was founded in 1982 and commenced operations in 1984 in two practice domains: Ophthalmology and optometry services . Our strict adherence to industry standards and our relentless quest to serve people with care and respect has differentiated us from our contemporaries. We are recruiting to fill the position below: Job Title:  Customer Service Officer Locations:  Gbagada and Ikoyi, Lagos Employment Type: Full-time Job Summary The Customer Service Officer is responsible for managing patient interactions and ensuring smooth clinic operations from entry to exit. The role involves welcoming and registering patients, maintaining accurate records, coordinating patient flow, handling inquiries, processing payments, and ensuring a professional and organized reception area. The officer also supports administrative, marketing, and HMO -related activities to enhance overall patient satisfaction and operational efficiency. Key Responsibilities Welcome, ...

  Eko Maintenance Limited is a fast-growing leader in Facility Management , specializing in the expert maintenance and support of high-rise building facilities in Victoria Island, Lagos. We are seeking a dedicated and highly organized professional to be the central point of contact and operational support for our team. The Opportunity: Helpdesk Officer We are looking for a Helpdesk Officer to act as the crucial link between our clients, contractors, and internal operations. You will be responsible for ensuring seamless communication, efficient task coordination, and superior administrative execution that drives our operational efficiency. Location: Victoria Island, Lagos Employment Type: Full-time Your Mission: Operational Excellence and Client Support Your primary goal is to leverage your organizational and technical expertise to streamline administrative processes, manage information flow, and support the operations manager, ensuring our service delivery meets the highest sta...

  Sproxil is a global brand protection & consumer engagement solutions provider specialized in the provision of cutting edge advanced technology to combat counterfeiting, product theft and adulterations; as well as providing a platform for consumer engagement. We are recruiting to fill the position below: Job Title:  Call Center Associate Location:  Lagos Position Type: Full Time About the job We are seeking a motivated and customer-focused Call Center Associate to join our team on a 3-month contract. The successful candidate will be responsible for handling inbound and outbound calls, responding to customer inquiries, resolving issues efficiently, and ensuring a positive customer experience. This role requires excellent communication skills, attention to detail, and the ability to work well under pressure in a fast-paced environment. Key Responsibilities Handle inbound and outbound calls in a professional and courteous manner. Respond promptly to customer inquir...

  At DHL, people mean the world to us. That's why our goal has always been to attract and retain the best talent the world over. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world. Under the DHL Supply Chain umbrella, one of the business units of DHL, we provide customized logistics and industry solutions in the areas of supply chain management, warehousing, distribution, value added services, and lead logistics provider services for our customers - helping them deliver better results everyday. We are recruiting to fill the position below: Job Title:  Customer Service Advisor Job Ref.: AV-313145 Location:  Lagos Job type: Full-time Reporting to: Contact Centre Team Lead Business Unit: Nigeria Customer Service Role Context The Customer Service Advisor (Frontline) serves as the first point of contact for DHL cust...