Customer Support Officer at ZTE Corporation
ZTE Corporation is a global leader in telecommunications and information technology. Founded in 1985 and listed on both the Hong Kong and Shenzhen Stock Exchanges, the company has been committed to providing innovative technologies and integrated solutions for global operators, government and enterprise, and consumers from over 160 countries across the globe. Serving over 1/4 of the global population, the company is dedicated to enabling connectivity and trust everywhere for a better future. We are recruiting to fill the position below: Job Title: Customer Support Officer Location: Lagos Responsibilities Answer customer calls, handle inquiries and complaints, and provide business consultation, operational guidance, and technical support. Collect, organize, and maintain customer information to establish and update customer profiles. Handle after-sales services such as refunds and product exchanges, ensuring customer rights and interests are safeguarded. Coordinate...