Client Support Officer at Resource Intermediaries Limited (RIL)

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 Resource Intermediaries Limited (RIL) is a company registered in Nigeria to engage in outsourcing services. We focus on three key areas; Human Resource Management, People Placement and Learning & Development. We provide a broad menu of Human Resource Outsourcing Services for companies from an economical complete service.

We are recruiting to fill the position below:

Job Title: Client Support Officer

Location: Ibadan, Oyo
Employment Type: Full-time

Responsibilities

  • Install, configure, and maintain computer hardware, software, and networks.
  • Troubleshoot hardware and software issues, including desktops, laptops, printers, and servers.
  • Provide technical support to users, including troubleshooting and resolving IT-related problems.
  • Ensure security of IT systems, including data backup, antivirus protection, and access controls.
  • Ability to prioritize tasks and work under pressure.
  • Excellent communication and interpersonal abilities.
  • Attention to detail and accuracy in work.
  • Certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP) are a plus.
  • Manage and monitor network infrastructure, including routers, switches, firewalls, and VPNs.
  • Implement and enforce IT policies, procedures, and standards to ensure compliance and security.
  • Evaluate and recommend new technologies, tools, and solutions to improve efficiency and productivity.
  • Collaborate with other departments to understand IT needs and requirements.
  • Plan and execute IT projects, including upgrades, migrations, and installations.
  • Document IT systems, configurations, and procedures for knowledge sharing and training.

Requirements and Qualifications

  • Bachelor's Degree in Information Technology, Computer Science, or related field.
  • Proven experience in IT support or administration.
  • Only candidate with IT experience and that have work as Client Support Officer should apply.
  • Ability to prioritize tasks and work under pressure.
  • Excellent communication and interpersonal abilities.
  • Attention to detail and accuracy in work.
  • Certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP) are a plus.
  • Strong technical knowledge of computer hardware, software, and networks.
  • Excellent problem-solving and troubleshooting skills.
  • Familiarity with operating systems, such as Windows, Linux, and macOS.
  • Knowledge of network protocols, security principles, and best practices.
  • 27 years, Max age.

Skills Required:

  • IT support
  • Hardware and software troubleshooting
  • Project management
  • Communication
  • Problem-solving
  • Attention to detail
  • Technical documentation.
  • Network administration
  • Security management
  • IT policies and procedures

Salary
N180,000 / month.

How to Apply
Interested and qualified candidates should:
Click here to apply

Application Deadline 23rd December, 2025.

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