Call Centre Agent at DM Holdings (DMH)

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 DM Holdings (DMH) is a conglomerate of companies with vast interests in Entertainment and Media business. With each of the subsidiaries’ enviable track record, DMH is poised to take a strategic position in providing cutting edge services within the Media/Marketing Communication landscape.

We are recruiting to fill the position below:

Job Title: Call Centre Agent

Location: Ikeja, Lagos
Employment Type: Contract

Responsibilities

  • Respond promptly to customer inquiries via phone, email, chat, and in person.
  • Resolve customer complaints and issues in a professional and timely manner.
  • Collaborate with internal teams to address customer needs effectively.
  • Identify opportunities to improve customer experience and service delivery.
  • Provide accurate information about products, services, and company policies.
  • Maintain detailed records of customer interactions and transactions.

Qualifications & Requirements

  • Minimum of SSCE / OND in any relevant field.
  • Strong interpersonal and problem-solving abilities.
  • Ability to remain calm and professional under pressure.
  • Basic computer skills and familiarity with CRM systems.
  • Customer-focused attitude with a positive mindset.
  • Must not be above 21 years of age.
  • Previous experience in customer service, call centre, or front-desk roles is an advantage.
  • Excellent verbal and written communication skills.

How to Apply
Interested and qualified candidates should send their CV to: abiolak@dmholdingslimited.com using "Call Centre – [Your Location]" as the subject of the mail

Application Deadline 8th February, 2026.

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