Administrative / Customer Service Assistant at Alex Reid West Africa

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 Alex Reid West Africa - We sell laundry and dry cleaning products and consumables.

We are recruiting to fill the position below:

Job Title: Administrative / Customer Service Assistant

Location: Lagos
Employment Type: Full-time

Summary

  • We are seeking to employ a responsible and responsive Administrative / Customer Service Assistant who will provide customer service/reception and administrative duties in our Lagos office.

Responsibilities

  • Welcoming and attending to visitors and customers
  • Follow up / liaise with customers on phone using ARWA customer care approach.
  • Process sales orders that reach the company by telephone, letter, e-mail or website
  • Keep track of daily, weekly, and monthly sales, and submit reports and relevant documentation as required
  • Running errands
  • Maintain office budget (petty cash), and ensure expenditure receipts and documentation are recorded and filled
  • Monitor company email account(s), and respond to queries within defined time
  • To assist with the dissemination of information e.g. updating ARWA Website and relevant social media pages, preparing and sending out SMS to customers.
  • Attend meetings, take notes and accurately type minutes / documents as required
  • Learn and understand Alex Reid West Africa product offering.
  • Use a range of office software, including email, spreadsheets, databases and company in-house financial system (i.e. QuickBooks) for processing orders, record keeping

Qualifications

  • Interested candidates should possess an OND qualification with at least 2 years work experience.

Salary
N70,000 - N80,000 monthly.

 

How to Apply
Interested and qualified candidates should send their CV to: career@alexreidwestafrica.com using the Job Title as the subject of the mail

Application Deadline 31st August, 2025.

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